Shipping Policy

All orders are shipped within 3-5 business days.

Once your order has been shipped, you will receive a tracking number.

If you have any difficulty tracking your item(s), please contact gr8gracemini@gmail.com

Refund and Exchange Policy

Thank you for shopping with Gr8Grace Ministry. Gr8Grace strives to provide lasting products and a seamless shopping experience. Please read this refund and exchange policy carefully.*

Refunds:

We regret to inform you that we do not offer refunds on any of our products at this time. We are a small business, and managing the return process can be challenging for us.

Exchanges:

We understand that sometimes items may arrive damaged due to the delivery process. In such cases, we are happy to offer exchanges for the damaged physical item. To be eligible for an exchange, please follow these steps:

1. Contact our customer support team within 7 days of receiving the damaged item at gr8gracemini@gmail.com.

2. Provide clear photos of the damaged item along with your order details.

3. If your exchange request is approved, we will send you a replacement item at no additional cost to you.

*Please note that we can only process exchanges for damaged items caused during delivery. We cannot offer exchanges for any other reason.*

We appreciate your understanding and support of our small business. If you have any questions or need assistance, please don't hesitate to contact us.

Policy last updated on October 2023. Gr8Grace Ministry reserves the right to modify this policy at any time without prior notice.